Salesforce just last week announced some initial integrations with Slack, including introducing so-called account and deal Slack rooms to its “Sales Cloud,” which Salesforce says will allow sales teams to interact around a customer deal cycle. Today, the question is: How well are things going? When Salesforce acquired Slack at the end of last year for almost $28 billion, the deal seemed on its face to make sense, given that the coronavirus pandemic accelerated already growing demand for tools that enable people to work remotely and that roughly 90% of Slack’s enterprise customers already used Salesforce.
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